About: Newcastle Dental Hospital Newcastle Dental Hospital Newcastle Upon Tyne NE2 4AZ
Posted by joann turnbull
Registered with dental hospital to get some work done my appointment was on a Tues and everything went fantastic the students I saw dentist x ray department everyone really nice but woke up Wednesday morning in discomfort this pain continued and became worse to the point when no pian killers were working ( I had a hole in tooth which required a filling ) after 3 days of discomfort and 4 days of extreme pain I went to dental hospital emergency dept the student was lovely really nice and made me feel relaxed she went through my details looked at tooth then asked for her consultant to have a look they both agreed the tooth would either need root canal treatment or be pulled out but assured me they would clean it out put in a temp filling giving me a few weeks to decide what I wanted to do until my next appointment after each step the consultant would check the students progress I had temp filling and I thought that would be that I would be out of pain til following appointment! I was wrong on the wed and Thurs I was still in severe pain so made an emergency appointment with local dentist he took one look at tooth said it was badly infected the infection had spread and I would loose tooth! Now I can understand a student missing a severe infection that had spread and no amount of cleaning out one tooth would work but for a consultant to miss this too is bad I wasn't offered any antibiotics which I should have had and no work should have been done until the infection had cleared! Although happy with the care I received that day from the student I'm deeply disappointed with the level of care from a senior member of staff!