"Short staffed maybe"

About: Churchill Hospital

This third hospital I have been in during past few weeks. Although homely in appearance, I soon realised that it isn't that clean. Filled urine pots left in toilet for days, dirty showers and I've been in 4 days and not once have they cleaned my bed table down. My blood soaked sheets were not changed for 48 hours either. I reported a problem to a nurse I had with my leg and was told doc would come look at it, no doc came and lucky the large lump went down.

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Responses

Response from Churchill Hospital

Thank you for your comments regarding the Nephrology Service at the Churchill Hospital. I am very sorry that your inpatient experience did not meet the standard you could expect as the Trust strives to provide compassionate care and respect to all of our patients. Should you wish to contact the Trust directly with any further comments or concerns please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01865 221473 or at palsjr@ouh.nhs.uk and a PALS Officer will be happy to help.

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