"Breast lump screening"

The first time I came into the hospital (internal scan) nothing was explained and the specialist was rude to me, considering it was such a personal thing. I left the hospital praying I'd never have to go back. I generally hate hospitals as it is. On this occasion however, I went in for a mammogram, I was greeted in medical /surgical at 1.50 pm on the 20th of november by the matron, whom ignored me and was quite rude, I was petrified I had cancer and assumed it was all going to happen again. After her, every member of staff I met was amazing. The Dr was wonderful and cheery, I then went to get my breast checked in the Xray room and was met by 5 lovely ladies who were so wonderful and put me straight at ease, they did a biopsy, I felt absolutely no pain. Considering I have panic attacks I was ready to freak out any minute, but I was so comfortable in their care, it didn't even cross my mind, we talked, they explained every single step, at no point was I afraid or in pain, almost a pleasant experience. Even with the threat of cancer on the horizon, I would not blink twice at the thought of having to go back again.I also went in for a friends appointment the next day and asked the american speaking receptionist at medical/surgical for a stitch plaster, she went and found me one immediately. Thank you so much. I would definitely like them to know.