I rang A&E and was spoken to like a child! I asked if it was worth me coming up with my issue as I haven't been able to weight bare for 2 days now and if there was a very long waiting time and she 'tch'd' at me! and said you do not ring to see if it is busy. You either need to come or you don't. Could not believe my ears! I just said 'ok, bye'. Never felt so completely shut down in all my life! Receptionist needs to re-evaluate her communication skills!
"A&E receptionist has attitude!"
About: Scunthorpe General Hospital Scunthorpe General Hospital Scunthorpe DN15 7BH
Posted via nhs.uk
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