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Care Opinion

appointments

Story from nhs.uk

"appointments"

About: Royal Preston Hospital

I go to Preston royal to see the doctor in neurology for treatment every 3 months. The doctor is fantastic, the problem is they don't book appointments for 3 months time and they leave it to 2-3 weeks before I'm due to have my treatment done again, which is bad as I have to get time off from work and it's retail so this time of year is really bad. They should book appointments there and then in my opinion.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 15/12/2014 at 10:36
Published on Care Opinion at 11:48

Thank you for taking the time to provide your feedback; please be assured that your comments have been shared with the General manager for Outpatient Services.

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Response from Royal Preston Hospital 9 years ago
Royal Preston Hospital

Submitted on 26/01/2015 at 08:47
Published on nhs.uk on 27/01/2015 at 00:00

Thank you for your feedback. Please be assured that your comments have been shared with the relevant managers for consideration.

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