"A and E"

About: Epsom Hospital

The out-of-hours doctor suggested I go next door to A and E one Sunday morning. The care I received from reception, triage, and from doctors and nurses in A and E was particularly good. I was extremely distressed but they managed to calm me down and carry out the nevessary tests and procedures. The whole experience was noteworthy for its brilliance.

Story from NHS Choices

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Response from Epsom Hospital

Thank you so much for your feedback; it’s lovely to hear such wonderful praise and we will certainly pass it on. We understand how worrying it can be visiting A&E, and we are particularly proud of how well our emergency staff are able to offer reassurance to our patients.

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