"Excellent Staff. Efficient treatment"

About: Colchester General Hospital

I was brought in to the A&E department on Monday for treatment for something brought on by my own stupid behaviour. I was in a lot of pain and felt very unwell but was given pain relief very quickly and reassured that I wasn't wasting the ambulance crews time. The A&E was really busy but the Doctor and staff nurse were with me straight away. I was given a cannala straight away ( my veins are bad) and was given strong pain relief. The staff were very kind and quick to diagnose me and sort me out. Thank you all. Well done.

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Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Accident and emergency services at RDEE4-Colchester General Hospital at 21/11/2014 14:05:47”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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