"no help except pills"

Came across this when looking for the opening times, as having a crisis, last time i went there was told i cant see anyone for 2 hours. Time before that waited for two hours just for pills that make you worse. After reading others stories here i am appalled. Why is there no real help for mentally ill people anymore? Suicide is round the corner.

Story from NHS Choices

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Response from St Charles Hospital

We’re very sorry to hear this has been your experience. What you have described here sounds awful for you and I am very sorry for that. We would really like to speak with you so that we can fully understand and learn from your experience. Please contact our Patient Support Service on 0300 013 4799 or at feedback.cnwl@nhs.net to discuss the difficulties in more detail.

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