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Rude and obnoxious

Story from nhs.uk

"Rude and obnoxious"

About: King George Hospital

I had an appointment to see a dermatology consultant paediatric who was rude and obnoxious, considering this doctor deals with children! When I went in with my daughter who had suffered a severe case of dermatitis. My child was vulnerable and suffering deeply with rashes all over her body. The doctor did not ask about my daughters history and dismissed any of my thoughts and questions about her illness. After I was given the medication the doctor turned round and ignored me while I was still talking. The doctor ignored me and didn't ask me once what she was going through. This doctor should not be dealing with children or people!

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Responses

Response from King George Hospital 9 years ago
King George Hospital

Submitted on 04/12/2014 at 09:14
Published on nhs.uk on 09/12/2014 at 21:09

Thank you for leaving your comment on NHS Choices. None of our staff should be rude nor should they ignore a patient or their relatives. This does not sound acceptable. I am sorry you have had this experience and I wish to investigate further. Please contact me via our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk so that I can look into this for you. Yours sincerely, Stephen Burgess Medical Director

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