Good treatment, however they are incapable of scheduling appointments. Mine was running late one hour and a half! Had to cancel my other commitments, was tired and felt disrespected.

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Response from Royal National Throat, Nose & Ear Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of the outpatient service at the Royal National Throat Nose and Ear Hospital. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.