"Dignity and Respect"

About: Norfolk & Norwich University Hospital

I visited the hospital to have a biopsy following post menstrual bleeding. I was seen on time and treated very kindly and gently - I am in my 60s and have 3 children but now find intimate examinations extremely traumatic. The junior and the specialist nurse were excellent, very efficient whilst being caring and putting me at my ease. I was asked if I would like to be called with the results of the biopsy and a few days later I got a call from the specialist nurse to tell me there was no problem and no further treatment was necessary which was followed up a few days after that with a letter confirming the result. It was all as good as it could be.

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Responses

Response from Norfolk & Norwich University Hospital

We are pleased that the specialist nurse was able to help and put you at your ease. Thank you for telling us about your experience at our hospital.