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Pleasantly surprised, felt safe and secure

Story from nhs.uk

"Pleasantly surprised, felt safe and secure"

About: Colchester General Hospital

Despite the recent bad publicity of Colchester General Hospital, I can only say the staff were second to none for their nursing and medical care .my condition worsened because I was terrified to go into hospital, but I couldn't have been more wrong, the Consultant and his team's bedside manner made me feel completely safe and grateful that I was there in the care.

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Responses

Response from Colchester General Hospital 9 years ago
Colchester General Hospital

Submitted on 10/11/2014 at 16:22
Published on nhs.uk on 12/11/2014 at 03:00

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Gastrointestinal and Liver services at RDEE4-Colchester General Hospital at 07/11/2014 14:06:54”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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