"Will not Remove address from mailing list"

About: Queen Mary's Hospital

I am sick of this hospital, I attempted to inform them yet again that one of their patients no longer lives at my address and they will not remove the name from the data base I do not like receiving mail for other people at my address. If I call them to tell them that these people do not live here ( people leaving with many debts) that should be enough I do not have nor should i be obliged to have another address for people who lived in this apartment before I did shoddy arrogant receptionist who failed to see basic common sense and even put the phone down on me the department in question was Outpatients Neurology Clinic not happy at all

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Responses

Response from Queen Mary's Hospital

Thank you for taking the time to post feed back about your experience at St. George’s Healthcare NHS Trust. We are sorry to learn that it was not up to the standard we would expect . If you would like assistance with problems you are experiencing, please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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