"A lack of compassion in the x-ray dept"
About: Southport & Formby District General Hospital / General medicine Southport & Formby District General Hospital General medicine PR8 6PN
Posted by Eloise (as ),
I visited my local hospital some weeks ago, and was really disappointed by the way i was treated.
I was x-rayed by a male member of staff, who was extremely lacking in any communication skills and compassion.
I am disabled and in constant pain.
I am aware that all NHS staff are under tremendous stress, however, a little communication to save a patient further pain and discomfort while taking the x-ray would be very welcomed.
After the films were taken, I felt faint from the amount of pain i was in, and even with seeing my obvious distress, the young man just told me to 'get dressed' then walked away and left me! This was a shock, more so, because in the past i have had nothing but excellent treatment from all staff (including xray) at the hospital.