"My care journey"
About: NHS 111 NHS 111 North West Ambulance Service NHS Trust North West Ambulance Service NHS Trust Bolton BL1 5DD Royal Bolton Hospital / Accident and emergency Royal Bolton Hospital Accident and emergency Bolton BL4 0JR
Posted by Gallpebbles (as ),
I woke in the night about 2 hrs after going to bed with a nasty pain in my belly. After 4 hrs of tossing and turning I got out of bed and called 111. They insisted on sending paramedics. The advice they gave was contradictory and it was clear they were reading from a script. The algorithms may need a little tidying up.
The paramedics arrived in about 20 mins and were lovely. I apologised as I didn't think it was serious enough for them and The pain had begun to ease a little. They assured me I'd done the right thing and carted me off in their ambulance. I had another attack of pain in the ambulance. It reminded me of being in labour. The staff in a&e were also very reassuring and I was still convinced I shouldn't be there.
After about an hour, the pain suddenly stopped and I felt fine. They ran some tests and thought I may have gall stones.
They sorted me out with strong pain killers in case it happens again and an appointment to see a surgeon the next day.
The doctor also warned me that one of my liver enzymes was raised and said to get a recheck in a month.
A great service all round. The staff were supportive and reassuring.
I didn't let on I am NHS staff so I know I didn't get special treatment. now all I need is some sleep.