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tumour in pituitary gland

Posted By cadge

"tumour in pituitary gland"

About: Southern General Hospital / General Surgery

(as the patient),

I have never been so scared in my whole life about this operation. But I was made so welcome, put at ease and never ever met nurses and doctors like it. They ended up like a family to me. can never thank them enough. x

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 23/12/2014 at 10:32
Published on Care Opinion at 10:46

Dear cadge,

Thank you so much for getting in touch with your kind feedback. It is very much appreciated when people take the time to tell us of their experiences, and it is fantastic to be able to pass on such comments to our staff. It can be a very scary time for patients when they come into hospital and your story highlights what a difference staff can make to making their patients less anxious.

I would like to be able to pass your comments on to the team who looked after you as I am sure they will appreciate your feedback. If you could let me know which ward you were treated in, that would be really helpful. You can either write back here, or send an email to me directly at lorna.gray@ggc.scot.nhs.uk.

Best Wishes,

Lorna

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by cadge (the patient)

Ward 68

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