"No way near acceptable"
About: The Royal Victoria Infirmary / Accident & emergency The Royal Victoria Infirmary Accident & emergency NE1 4LP
Posted by Annodoremouse (as ),
I was taken by ambulance to the RVI following a car crash when a car hit from behind. In the ambulance concerns were for a very painful knee following a Total Knee Replacement some 9 weeks ago and whiplash injuries and high B/P.
My B/P was very high 220/117 P100. This morning it is 142/80 P 70 (not bad for 70)! A student took my obs and said that my BP was still high but I was shocked when they said they couldn't do neuro obs as they had new charts and there was nowhere to record them. That was the only time obs were done.
In A&E I spent the most part of 6 hours on a trolley in a corridor, even having a Dr discuss my care there in public, and 1 hour in x-ray after I asked for the loo and told by staff I would be fast tracked to x-ray and could go there.
When I returned to A&E from x-ray I asked for the loo again in desperation, I was eventually pushed into an office and given a child size bedpan with flooding result. So much for dignity of patients.
I asked for painkillers, I was offered codeine, oromorph, nefopam, naproxam (all absolutly lethel) and Ibuprofen which was on my allergy list. My post op painkillers which suit CoDydramol 10/500 were not stocked by the hospital so had to wait until I got home for pain relief.
The next day I spent with a violent headache, nausea and vomiting and it is only today I am beginning to feel more normal but not well enough to go out.
Sorry RVI A&E but having been to other departments and wards at the RVI your care came no where near acceptable.