Reception and nursing staff - are wonderful, very professional and polite. Is it not customary and best practise to allow an under 18 year old female to be accompanied by a parent, if they feel more comfortable? Is it not customary to ask if a patient if they mind students being present during a consultation discussion, especially when there are four students already in the room ? I would suggest that the Consultant has additional training in terms of his communication skills with young people, I do not feel that arrogance has any place within the modern NHS. It is not that we disagreed with his advice - it is the delivery of his patronising words that needs tailoring.
"Dermatology - Ashton Centre"
About: Pinderfields General Hospital Pinderfields General Hospital Wakefield WF1 4DG
Posted via nhs.uk
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