"Dermatology - Ashton Centre"

About: Pinderfields General Hospital

Reception and nursing staff - are wonderful, very professional and polite. Is it not customary and best practise to allow an under 18 year old female to be accompanied by a parent, if they feel more comfortable? Is it not customary to ask if a patient if they mind students being present during a consultation discussion, especially when there are four students already in the room ? I would suggest that the Consultant has additional training in terms of his communication skills with young people, I do not feel that arrogance has any place within the modern NHS. It is not that we disagreed with his advice - it is the delivery of his patronising words that needs tailoring.

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Response from Pinderfields General Hospital

Thank you for this feedback. We would indeed expect that patients are asked if they are happy for students to be present and for a chaperone to accompany a patient if required. We apologise for any anxiety caused.

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