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"Over night stay with care and respect"

About: Dumfries & Galloway Royal Infirmary / General Surgery

(as the patient),

I was in for an op in day care - from junior to senior staff - from start to finish of my stay - were caring, kept me stable and my stay was comfortable with care and respect.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 9 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 08/12/2014 at 15:55
Published on Care Opinion at 20:36


picture of Michaela Cannon

Thank you for taking the time to provide us with your feedback. We are delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Best wishes

Michaela

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