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First class staff, but discharge a bit chaotic

Posted By petetal

"First class staff, but discharge a bit chaotic"

About: East Surrey Hospital / Cardiology

(as the patient),

I first want to say that everybody I encountered from all the nurses, doctors and support staff were first class. I didn't come across anybody in my short stay having a pacemaker fitted, who didn't give me the best care I could have expected.

My only comment is that the admissions and discharge arrangements are a bit chaotic and I'm sure with a little more thought could be greatly improved.

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Responses

Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust 9 years ago
Tasha Gardner
Communications Manager, Marketing and Communications,
Surrey and Sussex Healthcare NHS Trust

supports all internal and external communications

Submitted on 08/12/2014 at 09:18
Published on Care Opinion at 14:39

Dear Petetal

Many thanks for taking the time to post your comments - it's great to hear you describe our staff as first class and I know they will be delighted to read this. I will make sure your comments are passed on to both our admissions and discharge teams as patient feedback is important in helping us develop and improve services.

Best wishes

Tasha

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