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Very helpful

Posted By katybabe92

"Very helpful"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I had an appointment to see Dr Agur who was very helpful, he listened to me and gave me the treatment and answers I needed, The staff made me feel at home.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/12/2014 at 13:38
Published on Care Opinion at 13:39

picture of Eunice Goodwin

Dear katybabe92,

Thank you so much for sharing this with us. It seems Dr Agur is a real star and I will be delighted to pass this to him and his team. It makes such a difference when we are listened to. (It is our body after all).

Have a lovely Christmas,

Best wishes,

Eunice

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