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"Absolutely fantastic 407 ward and team - what a credit to the Royal"

About: Royal Derby Hospital / General surgery

(as the patient),

I was admitted to ward 407 to have tests and a kidney biopsy as an extremely stressed person. Doctor Helen Jefferies, Doctor Jennifier Allen and another doctor I didn't catch the name of, were beyond fantastic with me throughout my stay.

Everyone on that ward are a real credit to the Derby Royal; sisters, nursing staff, HCAs, catering staff all calmed my fears and nothing was ever to much trouble for them. A big thank you to Emma an HCA who stayed with me during my procedure. A massive thank you to you all xxx

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Responses

Response from Derby Hospitals NHS Foundation Trust 9 years ago
Submitted on 08/12/2014 at 09:49
Published on Care Opinion at 14:40


Many thanks for taking the time to provide this feedback. It is greatly appreciated and I will ensure it is shared with all relevant staff. You may already be aware, but we have a staff awards programme called 'Pride of Derby'. If you would like to nominate any of the staff you have mentioned for going above and beyond to deliver high quality care, perhaps you would like to complete a nomination form. You can complete this online at http://www.derbyhospitals.nhs.uk/contact-us/pride-of-derby/.

Thank you again and I wish you well.

Kind Regards

Patient Experience Team, Derby Hospitals NHS Foundation Trust

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