"Second visit was a huge improvement"

Visited yesterday on an emergency and the nurse on reception was beyond rude and unhelpful, however, after complaining yesterday when I got home the difference today was unbelievable. The staff were friendly and thoughtful they removed a very stubborn wisdom tooth with beat efficiency, the dentists training was lovely and when the consultant had to take over due to it's stubbornness, they were informative and lovely making sure I was aware if what was going on and at no time was I in pain. I had to be out by a certain time and the staff get me updated on the time and they made sure I made m appointment later that day. I have a real fear of dentists before today, I can say after today. Am hoping this will have gone, thank you all involved .