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"Poor care"

About: Stoke Mandeville Hospital

My son was taken via ambulance to sm with febrial convulsions. He had been unwell for about a month already had abs which improved him but became unwell again. He had an awful cough and was not responding to calpol and ibruprofen. I was sent away twice after a poor examination saying that he had a virus. The second doctor told us that we were lucky that they even checked his urine because of he had seen us first he wouldn't have even nothered(this was apparently the A&E registrar). At no point was he seen by a paed doctor. He continued to get worse over the next day so we had to take him to a private Hosp where he was diagnosed with a chest infection. He improved within 24 hrs and was a different child. The worst and most appalling care ever sling with bad attitudes.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 9 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 12/01/2015 at 15:10
Published on Care Opinion at 16:02


Dear responder

Thank you for your comments. If you think it might help please contact our PALS team on 01296 316042 to discuss your concerns in more detail.

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