"rhuematology"

About: Blackpool Victoria Hospital

Went to the vic today for a planned visit to see a rheumatologist, I was made to feel very welcome by the staff on the reception in grey area 1, 5 mins wait and I was in with the consultant, who took great care with the examination and explained everything to me, I was sent for blood tests and again great staff, then off to the x ray dept ,great staff again, what a nice hospital this is, everyone should be proud, thankyou all.

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Responses

Response from Simone Anderton, Deputy Director of Nursing, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Simone Anderton

A E Richardson,

Thank you for taking the time to leave feedback on your recent visits to our Outpatient, Pathology and X-ray departments here at Blackpool Victoria Hospital.

I am really pleased to hear that all the staff you came into contact with treated you so well. The Chief Nursing Officers 6’Cs vision: “care, compassion, competence, communication, courage and commitment” has become a fundamental part of everything we do in our Trust and it’s fantastic that staff were demonstrating these behaviors at your recent visit.

I will be sharing your kind comments with the staff involved, to encourage them to continue providing a high standard of care at all times.

With best wishes for the future,

Simone Anderton

Deputy Director of Nursing

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Response from Blackpool Victoria Hospital

Thank you for taking the time to leave feedback on your recent visits to our Outpatient, Pathology and X-ray departments here at Blackpool Victoria Hospital. I am really pleased to hear that all the staff you came into contact with treated you so well. The Chief Nursing Officers 6’Cs vision: “care, compassion, competence, communication, courage and commitment” has become a fundamental part of everything we do in our Trust and it’s fantastic that staff were demonstrating these behaviors at your recent visit. I will be sharing your kind comments with the staff involved, to encourage them to continue providing a high standard of care at all times. With best wishes for the future, Simone Anderton Deputy Director of Nursing

  • {{helpful}} of {{total()}} people think this response is helpful