"Hip replacement after a fall"

About: William Harvey Hospital

Pros Treatment was excellent with the operation carried out within 24hrs of my fall. Staff very helpful, cheerful and obviously dedicated. I was kept informed of what to expect and given details at every stage of the treatment. Cons The food was terrible. Far too much noise at night especially the nurse call buzzer which drove me to distraction. Why a buzzer at night? Surely a flashing light would be sufficient at night.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you very much for your feedback. I am glad to see that we cared for you well, however I do note your comments about food quality and noise at night. We appreciate feedback that enables us to improve.

I hope you are recovering well.

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