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"Could not have asked for more"

About: University Hospital Ayr / Ophthalmology

(as the patient),

Great news. Again Dr Bhagat is the best, second injection as good as the first one. No after grittiness or pain. She is my favourite, excellent time had a good banter with surgical staff could not have asked for more

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 03/12/2014 at 17:22
Published on Care Opinion on 04/12/2014 at 16:26


picture of Eunice Goodwin

Dear Chatty,

Thank you for letting us know, that is indeed great news. I will pass this to Dr Bhagat, I am very sure she and the rest of the team will appreciate this feedback very much. I think I will need to give her today’s gold star.

Best wishes,

Eunice

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