"Thank you for the great service!"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I was hit by a car whilst crossing the road. The ambulance was with me within fifteen minutes I received excellent and compassionate care. All the staff were friendly and clear.

Thank you for the great service! !

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear perazim

Thank you for taking the time to share your story. What a frightening experience that must have been! I hope you are recovering well!

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and location that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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