"no explanation about wait"
About: Royal Derby Hospital / Trauma and orthopaedics Royal Derby Hospital Trauma and orthopaedics DE22 3NE
Posted by PLR (as ),
I have been waiting for an appointment to see a surgeon for about four weeks and the appointment was set for 8. 30am this week. I arrived in plenty of time and sat waiting, and waiting, and waiting...... now the fact I'm seeing a spinal surgeon would tell you that it hurts to sit down, so by this time I was in an awful amount of pain. At 9am the nurses phoned the secretary to find out where the doctor was, but they didn't phone back so they had to phone again at 9. 15 and I was told that the doctor wasn't coming to do the clinic today, no explaination as to why.
I was livid, but another doctor had room as one of his patients hadn't turned up so agreed to see me to save me having to come back.
The nurses told me that the doctors secretary should be coming down to explain to me why the doctorhadn't turned up, but they didn't know when she would turn up and they didn't want me to wait around any longer as they where concerned I was in pain.
I was furious that this happened, the nurses where brilliant and so was the other consultant, but I would never go to see this doctor ever again - Not that saw him in the first place.