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Awful in every way

Story from nhs.uk

"Awful in every way"

About: Homerton University Hospital

What can I say start to finish this has to be the worst medical care I have ever had. Rude slow useless muppets at reception, no communication from any member of staff. Dirty in general, no anti bac hand gel anywhere, no soap in toilets and the hand dryer doesn't work. Sick bowls lets on the floor. Only come here if your life depends on it.

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Responses

Response from Homerton University Hospital 9 years ago
Homerton University Hospital

Submitted on 17/12/2014 at 11:31
Published on nhs.uk on 18/12/2014 at 00:00

We are very sorry to hear about your recent experience at the A&E department at Homerton Hospital. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. We hope you will contact our Patient Advice and Liaison Service (PALS) 020 8510 7315 or email PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns.

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