"West London physiotherapy department"
About: Hounslow and Richmond Community Healthcare NHS Trust Hounslow and Richmond Community Healthcare NHS Trust Teddington TW11 8HU
Posted by The tech guy (as ),
After years of back pain and discomfort, multiple CT scans and X-Rays, blood tests and urine samples I was finally referred to the physiotherapy department. I am a 19 year old with a full time job and the responsibility involved. I had attended 2 appointments and I was finally recovering slowly. On the two next occasions I was unable to make it to the appointment on time. I understand the rule of notifying the department of which I tried multiple times, but considering my appointment was at 8. 30am and the office didn't open till then I was a bit stumped.
Out of courtesy I called after my appointment to apologise and I was informed I had been discharged! I understand that I have a right to apeal this but the physiotherapist has a duty of care. I didn't get a phone call to inform me or to enqire about my absence! I now have to go though the whole 6 month waiting list and tests again but of course this is the most cost effective way the NHS can deal with this matter. For now I will have to live on painkillers and hot baths.