Appointment made and confirmed 29. 11. 14 at 1100. Arrived at the main reception desk at 1030, and asked for a Porter as I have serious mobility issues. I asked on 3 occasions where the porter was. At 1100 I was angry that I had waited 30 minutes and it was now time for my MRI. I asked the person at the desk to call XRay and make sure they'd still see me, to be told that they had no record of my appointment. I went to my car to confirm with the letter my appointment was correct, it was! I then called the hospital to speak to XRay, no one answered. I left! ! !
"No record of my appointment in spite of my appointment letter"
About: Forth Valley Royal Hospital Forth Valley Royal Hospital Larbert FK5 4WR
Posted by Bigstoop (as ),
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