"No record of my appointment in spite of my appointment letter"
About: Forth Valley Royal Hospital Forth Valley Royal Hospital Larbert FK5 4WR
Posted by Bigstoop (as ),
Appointment made and confirmed 29. 11. 14 at 1100. Arrived at the main reception desk at 1030, and asked for a Porter as I have serious mobility issues. I asked on 3 occasions where the porter was. At 1100 I was angry that I had waited 30 minutes and it was now time for my MRI. I asked the person at the desk to call XRay and make sure they'd still see me, to be told that they had no record of my appointment. I went to my car to confirm with the letter my appointment was correct, it was! I then called the hospital to speak to XRay, no one answered. I left! ! !