"We were really unhappy about the whole thing"

About: Alder Hey Children's NHS Foundation Trust

(as other),

We had a review appointment with an ADHD nurse at Alder Hey in November.

We were really unhappy about the whole thing. From calling our child by the wrong name, the whole appointment was so rushed, the information the nurse had was wrong, it just felt like the nurse was box ticking.

Apart from doing our child’s blood pressure, weight and height the nurse never interacted with him at all. Never asked us or our child how he was getting on, the nurse just read notes that did not have the correct information in, and said our child did not need medication, the nurse didn't even have the name of the medication down.

Only that we have learned about it, and obviously from our child doing better at school since he has been taking medication.

We informed the nurse about this. This nurse said see you in six months, three times.

We had to ask our child if he wanted to ask anything. It's ok for the nurse to diagnose, what happens after. What happens to all other parents who go to the nurses clinic not knowing much about it, and because the nurse is the professional who is supposed to know, parents accept what is said, which is so wrong for the child.

We have been helped so much from advanced solutions. Our child's learning mentor told us about it.

The help and support they have given to us and a lot more parents has been invaluable. These ladies know what they’re talking about and give the right information. The nurse could learn a lot from them. The point I am making is, having children with ADHD and other needs is hard and worrying so the nurse should be more child friendly, have the right information, be more interested and not just box tick (added by Healthwatch Liverpool on behalf of patient)

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