"8 months of daily seizures"

About: Hull Royal Infirmary

I went to my doctors in April 14, had an assessment with neurology on 18th June 14, was told I would have an EEG within two weeks, this was actually three months. I was told I would have a follow up appointment 3 months from June and I still haven't had a letter telling me when this is and when I ring all I get is there will be one in the post by the end of the week. So sick of the poor treatment I have received from this department regarding my seizures and I have recently been to A&E twice now after falling down the stairs having seizures and told I would not be getting any medication to stop these from happening until I see the consultant again. I am starting to feel like they don't care about their patients or they just don't believe me.

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . or contact the patient experience team on (01482) 675189 where we would be more than happy to help. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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