This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Pharmacy wait"

About: North Middlesex Hospital

The wait in the pharmacy is far too long! Especially when you need your medication asap. I was told my wait would be 1 hour and 02 minutes but this became an hour and a half. Not impressed! The area was clean and tidy though which is a plus and the cleaner was coming around regularly. The member of staff in the pharmacy was nice and explained fully how to take the medication. I wasn't rushed through it all like other pharmacists have done.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North Middlesex Hospital 9 years ago
North Middlesex Hospital
Submitted on 12/12/2014 at 15:28
Published on nhs.uk on 14/12/2014 at 00:00


Sorry to hear that you experienced a delay. Attendance at the Pharmacy can be unpredictable and when a high volume of patients attend this can lead to delays. We are in the process of looking at ways to improve the service. I am the head of pharmacy, sarla.drayan@nhs.net and would welcome any further feedback you may wish to send.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k