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"Day surgery experience at Hairmyers Hospital"

About: University Hospital Hairmyres / General Surgery (Ward 5)

(as the patient),

I attended for surgery where the staff in day surgery, theatre, anaesthetist, surgeon and recovery staff, all made my stay very pleasurable with their attention and care that I needed. They listened to my concerns and gave me the information that I needed and listened to my needs. Would you thank them all on my behalf.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 9 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire
Submitted on 25/11/2014 at 17:33
Published on Care Opinion at 21:14


picture of Susan Friel

Dear Myphone

Thank you for sharing your positive experience with us. I'm so glad that you felt your care was what you would have wanted, and particularly that you felt listened to. It is very important to us that our patients feel this way.

I'll make sure your comments are shared with the DSU team.

I hope you continue to make a speedy recovery.

Thanks

Susan

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