"Very impressed by the service "

About: New Cross Hospital / General medicine

(as the patient),

Arrived at 9: 20 am for 9: 30 am appointment. I was shown to the waiting room and was almost immediately called in for an appointment. After seeing consultant I was sent for an x-ray. Again I waited for a very short time and had an x-ray and was all done within about 40mins. Very impressed by the service at New Cross, never attended before. I live about 1 and a half miles away from my local hospital, PRH Telford but would have no problem attending New Cross Again.

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Label689

Thank you very much for sharing your comments relating to your recent patient experience. I will share your comments with our staff.

I wish you well with for the future!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

Thank you very much for posting your comments relating to your patient experience at our hospital. I will share your comments with our staff! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May 2015 at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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