I am disgusted and appalled by the way GHH have treated me. I had an appointment last week, which I called and cancelled as I was unable to attend on the day given. I have since had a letter saying I have been discharged as I have gone down as a DNA! HOW?!
I called the department and spoke the most unhelpful person I have ever spoken too! It wasn't how can I help, it was ‘not my problem therefore I will transfer you’ how nice!
I was told named person at the appointment centre would call me. Have they??Well of cause not, why would I think they would, so nearly £10 later in calling people I am still discharged, with server Asthma, waiting to see my consultant, who I seen in January 2014 and was meant to be called back 3 months later, and this is the first appointment that has been offered to me!
And I couldn't attend as I received the appointment letter the same day as the appointment, and the envelope was scanned 2 days before! HA! Good Hope making life as difficult as possible as usual.
How can they think sending a letter a few days before that I was going to get it in time, also I have told them time, and time, and time again for work I need to give 2 weeks’ notice if I need time off for an appointment, but does anyone listen? No! Also in all the years I have gone to GHH I always get a call at least a week before asking me if I am still attending, I find it very strange this never happened, so I do ask myself did this appointment ever exist? ? ?
So if anyone can be bothered to read this message, can someone contact me at all? As long as it’s not too much trouble considering the amount of calls I have had to make to you. As I need to see a doctor sooner rather than later as my asthma is getting worse, as my GP has advised you many times, but still you can’t see me 11 months later.
"My Asthma is getting worse but no one ever calls me"
About: Good Hope Hospital / Respiratory medicine Good Hope Hospital Respiratory medicine Sutton Coldfield B75 7RR
Posted by Royal Blue (as ),
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Update posted by Royal Blue (the patient) 9 years ago