"Everything possible was done"

About: Charles Clifford Dental Hospital

I cracked an upper molar tooth and have had countless appointments to have it restored. It's been crowned and had root canal treatment.. The staff have always been friendly and caring and I have been involved in making desicions about my oral health. I'm very satisfied. The only problem is that the waiting time for appointments is astronomical! There needs to be more out of hours appointments available.

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Responses

Response from Debbie Fletcher, Patient Partnership, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Jo

Thank you for taking the time to share your experience of our services, I am pleased that you found staff at Charles Clifford Dental Hospital (CCDH) so helpful and caring. I will ensure your comments are passed on today.

With regard to the waiting time for an appointment, this feedback will be recorded centrally by the Trust and will now be shared with the managers at CCDH. Thank you for bringing this aspect of your patient experience to our attention.

Regards

Debbie Fletcher, Patient Experience Coordinator

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