"very poor treatment"

My partner went into the miu Saturday after hurting his shoulder, he had an operation a few months back to fix a broken collar bone. We suspected he'd done quite a lot of damage because of the pain he was in. He was seen quickly but was slinged up and told he could go to Bath ruh if he wanted but they suggested he come home and rest it as they don't see how he could have broke it again! I took him to Bath ruh as he was in tears with the pain, and he had broken the plate from his operation and the bone underneath it! Bath ruh were appalled with his treatment at Trowbridge miu!