"False hope through incorrect information"
Posted by Tully (as ),
I had an appointment with a consultant this Autumn. I was seen by one of his team and was told that I would need to get an Acid test before surgery could be arranged. I asked the Consultant how long I would need to wait before I had the test and was told that it would only be between 2 to 3 weeks and they would get the results electronically and notify me to come back to see the consultant.
I have waited a few weeks now and because I am suffering with my problem and have not received a letter regarding a date for this test, I decided to contact the consultant and I was transferred through to another department. with this Department I told the member of staff that answered the phone that I had been to a consultant and an Acid test was being arranged and that it would be between 2 to 3 weeks. It was then I was told by the staff member that it would be months not weeks before I would have this test as there is a huge waiting list.
I am absolutely furious that I have been given the wrong information. That I was given the original misleading information has to be realised that people who are suffering do not appreciate being given false information as it can cause the person even more stress. If hospital teams cannot manage the expectations of their patients then basically they should not be giving them false hope.