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The staff were awesome

Posted By le james

"The staff were awesome"

About: Derriford Hospital / General medicine Mount Gould Hospital

(as the patient),

I was admitted to the Plym Neuro unit at Mount Gould Hospital and also the Pencarrow ICU at Derriford Hospital in Plymouth very grudgingly but glad I went.

The staff were awesome, they all knew their jobs, they were very kind, and caring, nothing was to much trouble, however my condition has now got worse and I believe I was let out to early? ? ? ? ? ? ? ?

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 25/11/2014 at 15:01
Published on Care Opinion at 16:39

Thank you for your kind words following your recent stay in Mount Gould and Pencarrow Ward. I will forward your kind words onto the Ward Manager.

Thank you for taking the time to post your comments on the Patient Opinion website.

Best wishes

Genny

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Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 25/11/2014 at 15:10
Published on Care Opinion at 16:38

Following on from my comments I note that you stated your condition has deteriorated.

Should you require assistance please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email

plh-tr.PALS@nhs.net so we may have some more information from you so that we can investigate this further for you.

With best wishes

Genny

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