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Medical treatment excellent

Posted By hoarsewhisperer

"Medical treatment excellent"

About: Royal Free Hospital / General medicine

(as a service user),

The medical treatment was excellent.

However the administration is appaling.

If you think you have been unfairly fined for parking at the Royal Free Hospital I would contact the facilities manager and explain the circumstances.

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Responses

Response from Communications Team, Royal Free London NHS Foundation Trust 9 years ago
Communications Team
Royal Free London NHS Foundation Trust

Submitted on 18/11/2014 at 14:01
Published on Care Opinion at 16:38

picture of Communications Team

Thanks for your comment. I am glad you were pleased with your medical treatment - sorry that you found the administration side of things not good enough. Please contact our patient advice and liaison service to help us improve - rf.pals@nhs.net. Thank you.

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Response from Royal Free Hospital 8 years ago
Royal Free Hospital

Submitted on 05/05/2015 at 09:39
Published on nhs.uk on 06/05/2015 at 01:01

Hi there, thanks for your comment, we're glad that you are pleased with our medical care. If you have had a bad experience with our administration, please email rf.communications@nhs.net with details so that we can look into it. ParkingEye manage the car parks at our hospitals, however if you have any questions regarding parking, staff on our reception desks will be more than happy to advise. Thank you.

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