"pleasant experience made out of an unpleasant one"

I came to the dental on 2 occasions to get my wisdom teeth removed.. I'm absolutely terrified of the dentist and was very anxious about my experience (plus I am a massive wimp in general) straight away the staff put me at ease and the dentist and nurse were fab and talked me through everything The next time I came was the same dentist and I had sedation, again the dentist was brill with me and the student was lovely and did I good job in taking my mind off it.. they relieved my anxieties straight away and spoke to me like a person not just a patient. I didn't get chance to thank them properly after my treatment hence this review.. they made something I had been terrified of not at all bad and as enjoyable as an experience it could be so thank you!

Story from NHS Choices

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Response from Birmingham Dental Hospital

Dear Clair Thank you for posting your feedback on your recent experience of Birmingham Dental Hospital. I am delighted to read of the positive experience you had, and have passed on your thanks to the team involved in your treatment. Alison Last Associate Director of Patient Experience

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