"Lack of Communication"
About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
Posted by lesley turner
I was as not given any induction when I went into the ward, I didn't know what to expect, what would happen, how or when. When i was given info, it was then contradicted by other staff. I didn't know who to ask for info or support and was left feeling isolated and frustrated. I was put on a drip through the night but the next morning I found the bag still full, I found the tube was clipped so I had to go and find the nurse to remove the clip and allow the fluids to run through. Anyone can make a mistake and forget to open a clip, but this should have been noticed at some point prior to me waking up and having to bring it to staff attention. I was booked onto the ward at 9am but didn't see a Dr till 2.30, prior to this I had bloods taken and paperwork done. I did not begin any treatment until teatime. It seems to me a waste of money and resources to have me in hospital all day for no reason. I could have come in at 3pm and saved staff 6hours worth of nursing time, and the associated cost. Patients should be given a full run down of what to expect from the moment they enter to ward, I didn't like to fuss and I didn't know wether or not to ask staff questions but I find it stressful not to know what is happening, so I was left feeling highly anxious.