I recently attended the Cath Lab for an Angiogram from first entering the department to leaving I was treated with respect (almost as if I was the only patient). All members of staff introduced themselves on first meeting and more importantly they subsequently did not forget who I was. It seemed as though nothing was too much trouble all aspects of the process and procedure were explained and all questions were answered directly and honestly. During the actual procedure all staff in the treatment room were calm and confident this in turn meant that I felt reassured and at no time did I feel anything other than total confidence in the team conducting the procedure. Soon after the procedure I was given the results and recommendations for future treatment, again all questions were answered and advice given. If I have anything to add to this it is to trust the team put yourselves in their hands sit back read a book before and after the procedure and relax. All staff in the cardiology department have my personal thanks and admiration for a job very well done.
"Visit to Cardiology"
About: Conquest Hospital Conquest Hospital St. Leonards - on-Sea TN37 7RD
Posted via nhs.uk
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