"Long wait for my medicines"
About: Victoria Hospital / General Medicine Victoria Hospital General Medicine KY2 5AH
Posted by Label528 (as ),
I’ve been in hospital for a few days having IVIG infusion treatment. On the day I was due to be discharged instead of having everything lined up for me to leave after the doctor’s round I was woken early for a blood test.
I accepted this as it would mean the doctor would have the latest results for his round.
At 11: 00 I was told I could go home as soon as my medication was received from Pharmacy.
12: 30 – lunch time – nothing from pharmacy.
15: 00 – having waited and waited I had a go at the nurses – how long does it take for pharmacy to fill out a prescription and get it to a ward? The nurse said she would follow it up in 10 minutes. I told the nurses I would be leaving at 13: 30 with or without the medication.
At 15: 30 as I was preparing to leave I pointed out a bag which had been at the nurses’ station since 14: 30. Lo and behold they were my medicines.
What I cannot understand is why, at the clinic I regularly attend, right next to the ward, I can be in and out within 15 minutes having picked up my prescription from the pharmacy in that time. The clinic has a ‘tube’ system link to the pharmacy through which prescriptions can be sent directly to the pharmacy, it works like clockwork. However, on the ward they rely on porters to take the prescriptions to the pharmacy and to then bring the medication to the ward. This is a newly built hospital, why could the ‘tube’ system not be used on the wards as well as the clinics?
Also, it sounds good when they say they have Wi-Fi at the hospital but it is so slow it is almost impossible to use.