"Visiting the orthopaedic nurse "

About: Ayr Hospital / Trauma & orthopaedics Ayr Hospital / X-rays and Scans

(as the patient),

I went to visit the Orthopaedic Nurse at Ayr Hospital and everything was class. My only minor complaint is that some the staff voices are louder than necessary. In X Ray, Claire Ireland was absolutely brilliant.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

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Dear Paris450,

I have sent this to the service manager and Claire herself. I am quite sure she will be very pleased with your lovely feedback; it really does make a difference. All feedback is very much appreciated and I am sure the manager will mention the ‘loud voice’s to the team as well.

I hope you are well after your hospital visit. Thank you very much for sharing this with us.

Kind regards,

Eunice

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

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Dear Paris450,

Claire asked me to thank you for your kind words. I was wondering if you can clarify whether the loud voices were in the clinic where Claire saw you, or in X-ray. The Manager in x-ray will mention this at her team meeting but we think it is possible that this was in the clinc.

Thank you again for your post,

Kind regards,

Eunice

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